At OnPoint Wholesale Group LLC, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and use our services, including our communication through WhatsApp and Telegram groups.
By accessing our website or joining our WhatsApp and Telegram groups, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We collect the following types of information when you interact with us:
Personal Identification Information: When you register with us, place an order, or communicate with us, we may collect your name, business name, email address, phone number, and other details necessary for us to process your order and respond to your inquiries.
Communication Data: We collect information when you join our WhatsApp or Telegram groups. This may include your contact details and messages exchanged within the groups.
Payment Information: When you make a purchase, we may collect payment information, such as your payment method and transaction details.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Processing: To process and fulfill your orders and provide customer support.
Communication: To send you product updates, offers, and other relevant information related to your order or business needs via WhatsApp, Telegram, or email.
Customer Support: To respond to your inquiries, address any issues, or provide support.
Marketing: We may use your contact information to send you promotional messages about new products or services. You can opt out of these communications at any time by following the unsubscribe instructions or contacting us directly.
Compliance: To comply with legal obligations and enforce our Terms and Conditions.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third parties in the following situations:
Shipping and Delivery: We may share your shipping details with third-party shipping companies to fulfill your order.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. We use encryption and secure payment gateways to protect your payment details. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. If you wish to delete your account or request that we no longer store your data, please contact us via the contact details provided below.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any information that is inaccurate or incomplete.
Deletion: You can request that we delete your personal data, subject to certain conditions.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send, or by contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
7. Use of WhatsApp and Telegram
When you join our WhatsApp or Telegram groups, you may share your contact details with us. These platforms may collect your data according to their own privacy policies. We recommend reviewing the privacy policies of WhatsApp and Telegram for more information about how they handle your data.
We use these platforms to communicate with you, share product details, and offer support. Please ensure that any personal or business information you share within these groups is done so voluntarily, and be mindful of the information you provide.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and recognize you when you return to our site.
You can manage cookies through your browser settings and choose to block or delete them. However, doing so may affect your ability to use certain features of our site.
9. Third-Party Links
Our website or communication channels (WhatsApp, Telegram) may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these external sites.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with an updated "12/25/2024" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@onpointwholesale.com
Phone/Phone: +1 (929) 243-0580